– Confirmed, found noise present during test drive from exhaust. – Inspected and found downstream oxygen sensor not secured properly and causing rattle noise. – Re-secured downstream oxygen sensor and test drove vehicle to verify no further noise present at time of testing.
Jim R. gave our service a 5 star review on 9/2/2025
– Confirmed, test drove and was able to verify noise present from front suspension intermittently. – Inspected and found excessive play in both lower ball joints and control arm bushings worn/cracked. – Front struts also worn, noise present from mounts and tires are cupping w/ balding on inside edge due to soft suspension. – Recommend replace front strut assemblies, lower control arms, perform alignment and retest for noise concern. – Rear shocks are worn, recommend replace. – Although rear tires have good tread life remaining and no abnormal tread wear, vehicle is AWD and in order to replace worn front tires customer would need complete matching 4 wheel set. – Recommend either rotate tires at the least or replace all four tires.
Inspect for external oil leaks, add dye to oil and inspect with black light.
STRUT ASSEMBLY – Remove & Replace – Front, Both – [Includes: R&I Steering Knuckle and Hub Assembly.] – [DOES NOT include disassemble or alignment.]
CONTROL ARM – Remove & Replace – Lower,Both – [DOES NOT include alignment.]
Alignment
Tire Rotation
HIGH MOUNT STOP LIGHT – Remove & Replace – LED,Lamp Assembly
Flush and re-fill brake fluid.
SHOCK ASSEMBLY – Remove & Replace – Rear,Both – [DOES NOT include disassemble or alignment.]
– Confirmed, observed coolant scent present through vents as customer described. -Performed pressure system test on cooling system and found coolant leaking from HVAC drain tube indicating leak is active @ heater core. – Dash removal required to replace heater core, evaporator core will be accessible during removal, recommend replacement of component due to ease of access at time of repair for heater core. – Recommend replacing Heater core and evaporator core, perform coolant flush, recharge A/C, then retest for faults.
HEATER CORE AND EVAPORATOR CORE – Remove & Replace – F150 – [Includes: R&I Instrument Panel.] – [DOES NOT include Air Conditioning System recover, evacuate and/or recharge.]
R134A A/C SERVICE System performance test. Recharge system with up to 1lb R-134A refrigerant.
Add coolant flush to system, run to get to operating temperature. Vacuum evacuate cooling system, Refill with new coolant and coolant conditioner. Verify operation of thermostat.
Matthew B. gave our service a 5 star review on 7/7/2025
– Confirmed, found multiple contributing factors. – All four shocks worn. – Front sway bar bushings and end links all have minor play. – Front wheel bearings have small amount of play. – Upper ball joints worn and have excessive play. – Recommend replace all four shocks, upper ball joints, front sway bar end links and bushings, repack front bearings, perform alignment and retest suspension performance.
Tire Rotation
Changed Motor Oil & Replaced Filter. Lube Chassis-if needed, Check Air Filter, All Fluid Levels, Tire Pressure, Battery, Washer Fluid and Wiper Blades
Charles M. gave our service a 5 star review on 7/7/2025
Inspect brake condition. Inspect system for leaks. Includes road test. Lining remaining : Front (10mm) Rear (10mm) Brake Fluid (3%) Brake Lines/Hoses ( X ) Brake fluid leaks ( X ) Emergency Brake ( X ) Brake Rotor Current/Minimum: Front ( 1.180
1.122 ) Rear ( 0.432
0.394) – Confirmed, Suspect air trapped in system, need to attempt to bleed brake fluid and retest.
– Following brake bleed brake pedal feels normal, did observe air trapped @ rear passenger brake line during bleed procedure. – Test drove and verified condition resolved at time of testing. – Suspect air trapped in system following brake flush. – No further signs of failure in brake hydraulics.
Robert A. gave our service a 5 star review on 6/26/2025
– Confirmed, found CEL active on arrival – Scanned and retrieved DTC P1450 indicating unable to bleed up fuel tank vacuum. – Performed pinpoint testing on EVAP emission system components and found engine bay mounted EVAP Purge valve stuck in full open position. – Recommend replace purge valve and retest for faults.